Denuncia a la empresa

Número reserva : WWGFMD Buenos días , El día día 31 de marzo 2024, tenía un vuelo Valencia-Palermo en principio el vuelo era a las 18.00h, a última hora lo han cambiado a las 19.50h. Una vez abierto el embarque nos hicieron subir en el avión a las 19.30h en el cual nos han dejado encerrado allí sin agua y sin comida ya que se negaron hasta las 22.00h. Ha sido un secuestro literalmente de persona , más de 3h sentados y encerrados en el avión sin aire. Quiero el reembolso de los gastos más los daños causados ya que he tenido que coger un taxy vista la hora de llegada . Llevo varios días intentado ponerme en contacto para obtener informaciones mediante el chat de Ryanair, y los empleados han sido muy maleducados. Adjuntaré las capturas de pantallas y quiero poner una denuncia hacia ellos también . Encima dudando lo que había hecho. Al día de hoy han pasado los días ( 5-7)días laborables y no he recibido nada. Voy a proceder por vías legales .

Buenas tardes , sigo esperando una respuesta . Me parece vergonzoso , es una falta de respeto hacia una persona que coge vuelos habitualmente tanto yo que mi familia . Vais a perder muchos clientes .

Your request (47924585) has been updated. To add additional comments, reply to this email. ---------------------------------------------- MAD Lina Iosue, 30 Apr 2024, 16:08 IST Su ref: CPTES02003330-86 Ryanair ref: 47924585/WWGFMD Estimado/a Sr./Sra., Verificamos que el pago de la compensacion monetaria ha sido pagado anteriormente el dia 5/04/2024, le aconsejamos que se ponga en contacto con su banco y le faciliten el ARN. Esperamos haber sido de ayuda, reciba un cordial saludo. Lina IM. Regulator Admin Support ---------------------------------------------- Abogados, 16 Apr 2024, 07:00 IST **EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair -------------------------------- This email is a service from Ryanair. [G34NNX-26ZDW] trigger_logic_for_ryanair -------------------------------- This email is a service from Ryanair. [G34NNX-26ZDW]

Me he puesto en contacto con el banco y no hay ningún pago , ayer he hablado con atención cliente Ryanair y efectivamente me han confirmado que no ha sido procesado ningún pago por lo tanto me gustaría que no escribieras mentiras !!!!

Sois una vergüenza , os denunciaré mediante vías legales gracias a las pruebas que tengo por correo . Nunca me habéis mandado la compensación aquí citada .